Where can I buy tickets? Can I buy tickets for an upcoming show in-person?
Tickets can be purchased online through Ticketfly up to an hour before doors. After that, you can pay the cover at Will Call. Tickets can only be purchased in-person after Doors on day of show. Heads up: It’s cash only.
Cash only? Do you have an ATM?
Sure do! It’s conveniently located next to Will Call.
Do I get a paper ticket at Will Call?
Nope. We’re saving trees.
How can I be ready for Will Call?
Having your valid I.D. ready and knowing the name your tickets are held under are all you need to get through the door. A copy of the receipt (printed or pulled up on your phone) could come in handy if we have any trouble finding your name. Don’t forget to finish that coffee or leave your water bottle behind, because outside drinks are prohibited.
What forms of ID do you accept?
Driver’s license (U.S. and Canadian Province only), passport, and military are the IDs we accept. Your ID must be VALID (It’s the law).
Do I need an ID for an All-Ages show?
Only if you want to be in the bar area. If you forget your ID or it’s expired, you can still attend an all-ages show, but you can’t go into the 21+ area without valid ID.
*note – vape pens are not allowed into all ages shows.
What’s your camera policy?
Using your phone? Go for it, but turn the flash off. All professional cameras need to be approved in advance by the band/venue. Send your inquiries to firstname.lastname@example.org
Do you serve food?
How come it says Doors at __, but the show doesn’t start at __?
“Doors” means the time doors open. Sometimes it takes a while to process a large group of people, so there’s a gap scheduled between when doors open and when the show actually starts.
Do you have a Lost and Found?
Yep. Come in after 4pm Monday–Friday or after 9pm on weekends to see if your missing item is here. We’re all about happy reunions.
I think I left my card at the bar. What do I do? Can my friend pick it up for me?
Come in when we’re open and we’ll see if we have your card. Your friend cannot pick up your card for you. We can only release cards to the card-owner, so have your ID with you.
Can I rent the space for my event?
You sure can! Our room can accommodate up 450 people. Contact email@example.com to find out more information.
Can I Transfer My Tickets to Another Person?
Yes. You can call Ticketfly at 877.435.9849 or email firstname.lastname@example.org.
Are bag allowed in the venue?
No large bags or backpacks are allowed in Chop Suey. If a bag is needed for medical purposes please clear this with security at the venue.
Is the venue ADA accessible?
Yes, email email@example.com in advance and we can make sure you’ll have a reserved space.